Frequently asked questions

Most clients see meaningful results within 30–60 days. Existing struggling stores typically improve fastest because we can fix obvious issues quickly. New stores follow a 90-day ramp: setup → first sales → optimization. Significant scale typically happens between months 3-6.

No. We do full product research using Keepa, Jungle Scout, and Helium 10, and we source from our 5+ year USA supplier network. You only invest in inventory once we've identified a winning product with verified demand.

Depends on your goals. Amazon = biggest market, most competition. Walmart = better margins, less competition. Shopify = own your brand and customer data. TikTok Shop = fastest growth potential. We'll recommend the right starting platform based on your situation in your free consultation.

Total revenue, units sold, ACOS/ROAS, conversion rate, account health metrics, inventory turnover, top performing SKUs, ad spend breakdown by campaign, and forward-looking action items for the coming month. Delivered the 1st week of every month.

Currently we focus on USA marketplaces (Amazon US, Walmart US, etc.). The owner of the store can be located anywhere in the world — we just need US-based business entity setup, which we help with during onboarding.

Yes — we audit your store for free during your consultation and identify the biggest issues (bad listings, bad PPC structure, account health risks, dead inventory). We then quote a turnaround plan with clear KPIs and timelines.

Most agencies specialize in one platform. We operate across all 9. Most charge huge upfront retainers and disappear after onboarding. We send transparent monthly KPI reports and stay on real bi-weekly calls. We use professional tools (Keepa, Jungle Scout, Helium 10, Klaviyo) on every account — included in your engagement.

A 30-minute call where we audit your current store (or product idea), identify quick wins, and give you a clear roadmap. No hard pitch. If we're not the right fit, we'll tell you who is.

Yes. Engagements are month-to-month with a 30-day notice period. If you're not seeing the results promised, we have a clear refund policy detailed in our terms. We'd rather end an engagement on good terms than fight to keep an unhappy client.

Pricing depends on which platforms, how many products, and what services you need. Our Launch tier (single platform) starts modest, our Grow tier (multi-platform) is our most popular, and our Scale tier serves brands ready for full omnichannel. Get a custom quote on your free consultation.

You'll have a dedicated Account Manager (your single point of contact) plus specialists working on your store: a PPC specialist, a listing specialist, a customer service rep, and an inventory analyst. Real humans on real calls — not chatbots, not ticketing systems.

Yes — we'll share anonymized case studies on your consultation call. We can't share specific brand names without permission, but we can show you raw screenshots of revenue charts, ACOS improvements, and account health turnarounds from comparable stores.